All ISO standards, including ISO 9001, are formally reviewed every five years to ensure they remain current with user needs and today’s best management system practices. Some of the more important changes to be aware of are:

• A greater emphasis on risk-based thinking
• More focus on achieving value for the company and its customers
• Increased flexibility regarding use of documentation
• More friendly to “service” type businesses
• New format and structure that reorganizes the outline, numbering and topics of the standard.

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